Title | Fresh Max Shirts

Fresh Max Shirts

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FAQs

  1. How do I care for my SmartWeave Shirt?
  2. How much can I sweat?
  3. How does it work?
  4. How should I wash my SmartWeave Shirt to ensure best performance
  5. Is SmartWeave easy to iron?
  6. Is the technology patented?
  7. Do you sell women’s shirts?
  8. Does SmartWeave contain harmful substances?
  9. I want to sell SmartWeave Shirts?
  10. How do I buy the fabric?
  11. Can I become an affiliate?
  12. How do I complain?
  13. How do I make an internet purchase?
  14. How do I set up my online account?
  15. What if my billing and shipping address is inside the UK?
  16. What if my billing or shipping address inside the Eurozone?
  17. What if my billing or shipping address inside the US?
  18. What if my billing or shipping address is outside these areas?
  19. What is the returns policy?
  20. How do I return or exchange my shirt?
  21. How long do I have to return my shirt?
  22. Who pays the cost of returning my shirt?
  23. What forms of payment are accepted?
  24. When will my credit / debit card be charged?
  25. How do I use a voucher on the website?
  26. Where do you deliver to?
  27. How long does it normally take to get my shirt?
  28. What are the delivery charges?
  29. Can I have my shopping delivered to an address other than my card billing address?
  30. Do I have to pay taxes and or import duties?

About my SmartWeave Shirt

How do I care for my SmartWeave Shirt?

Please see our shirt care section

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How much can I sweat?

SmartWeave Shirts work hard to prevent sweat marks appearing. As the shirt is made from 100% cotton, it is possible for underarm marks to eventually show during intense conditions, however any impact is minimal and SmartWeave will always dry much quicker than a regular shirt.

In all but the most exceptional situations, SmartWeave will appear sweat-free in the front & back of the shirt.

If you are prone to perspiring and a mark appears, it will not be for very long as the moisture is expelled very quickly.

SmartWeave is not a solution to medical conditions but will always help to improve a situation.

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How does it work?

A SmartWeave shirt works through its patented ’SmartWeave’ technology that directs moisture to pre-determined areas of the fabric. For more information, please click here.

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How should I wash my SmartWeave Shirt to ensure best performance

Whilst washing SmartWeave Shirt, fabric conditioners must be avoided at all times. It is also important to iron the fabric on a hot setting, especially in the underarm area, to invigorate the effects once again.

Is SmartWeave easy to iron?

All SmartWeave shirts are easy to iron.

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Is the technology patented?

SmartWeave is protected by a worldwide patent application

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Do you sell women’s shirts?

SmartWeave women’s shirts are available on request.

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Does SmartWeave contain harmful substances?

SmartWeave has an Eco-Tex certificate, meaning there are no harmful substances.

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Business to Business

I want to sell SmartWeave Shirts?

Please visit ourcommercial partners section

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How do I buy the fabric?

Please visit ourcommercial partners section

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Can I become an affiliate?

Please visit ourcommercial partners section

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Customer Service

How do I complain?

Please find details of our customer service team on our contact page

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Purchasing our shirts

How do I make an internet purchase?

Click on the shirts link, to arrive at the product page. Choose the shirt design you like, choose the size and proceed through the checkout

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How do I set up my online account?

When you add a shirt to the basket and click “checkout” you will be taken through the delivery details and account set up pages

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What if my billing and shipping address is inside the UK?

You will be able to buy the shirts in GBP including VAT. Your delivery address MUST be in the UK

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What if my billing or shipping address inside the Eurozone?

You will be able to buy the shirts in EURO. Your delivery address MUST be in the EU. You may be liable for extra taxes on delivery of your shirt

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What if my billing or shipping address inside the US?

You will be able to buy the shirts in US Dollars. Your delivery address MUST be in the US. You may be liable for extra taxes on delivery of your shirt

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What if my billing or shipping address is outside these areas?

You will be able to buy the shirts in GBP. You may be liable for extra taxes on delivery of your shirt

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Returns and exchanges

What is the returns policy?

If you have not worn the SmartWeave Shirt, you have 28 days to return the shirt in the original packaging to SmartWeave for a refund.

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How do I return or exchange my shirt?

Please send the shirt in original condition and packaging (including the delivery note)

  • Please click here to access the Returns Form
  • Please click here to access the Exchange Form

How long do I have to return my shirt?

You have 28 days to return your shirt in original condition and packaging for a full refund. To view our full terms and conditions, please click here. All shirts must be sent via recorded delivery to our distribution centre.

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Who pays the cost of returning my shirt?

You will be liable for the cost of the return delivery and it must be sent via recorded delivery.

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Payment

What forms of payment are accepted?

We accept: Maestro, Mastercard and Visa.

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When will my credit / debit card be charged?

Your card will be charged when we take the shirt’s order. You are unable to order a shirt that is not in stock

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How do I use a voucher on the website?

Please enter the voucher code on the checkout page.

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Delivery information

Where do you deliver to?

We deliver worldwide.

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How long does it normally take to get my shirt?

We make each shirt to order. The expected delivery time for standard postage in the UK and Europe is 7 to 12 days.

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What are the delivery charges?

Can I have my shopping delivered to an address other than my card billing address?

During the checkout process you may choose a different delivery address.

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Customs and Taxes

Do I have to pay taxes and or import duties?

You may be liable for customs and taxes in your country

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Do the prices displayed include tax?


Product and Order Queries

If you have any queries please contact our customer service team

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